Delivery should only take about 15 minutes once the driver arrives (as long as your site is ready). If the driver is required to wait more than 30 minutes after arriving on site to start delivery, the customer may be charged for wait time. If the driver is unable to safely deliver, the customer may still be charged a dry run fee. We outsource all deliveries to professional local haulers. The customer and driver on site are responsible for all safety decisions (more info in our terms and conditions). Please contact us if you're not sure about your site. Our commitment to free delivery is upheld when the site is prepared; communication is key if you have any concerns.

The most common issue after delivery is that the doors don't open and close easily. Even though containers are all steel, if they are on uneven surfaces or loaded heavily to one side, they can twist just slightly enough for the doors not to line up properly and be very difficult to open and close. The best solution is to place wood blocks under the door frame (and ideally the length of the container). This will ensure your doors line up properly and open/close smoothly. Most major hardware stores or lumber yards will have 8' long 4 x 4's, or railroad ties available for purchase. We recommend 2-3 pieces for 20' containers, and 4-6 pieces for 40's.... but remember that the most important spot is under the cargo doors.